Privacy Policy

🛡️ Your Privacy Matters

We're committed to protecting your privacy and being transparent about how we handle your data. This policy complies with GDPR and Irish data protection laws.

Last updated: 23/6/2025

1. Information We Collect

Automatically Collected Information

When you visit our website, we automatically collect:

  • Usage Data: Pages visited, time spent, referring websites
  • Device Information: Browser type, operating system, screen resolution
  • Location Data: Country/region (not precise location)
  • IP Address: For security and geographic analytics (anonymized)

Legal Basis: Legitimate interest for website operation and improvement

Information You Provide

We only collect personal information when you voluntarily provide it:

  • Contact Forms: Name, email address, message content
  • Newsletter Signup: Email address

Legal Basis: Your explicit consent for each specific purpose

2. How We Use Your Information

✓
Website Operation: Providing and improving our services
✓
Communication: Responding to your inquiries and support requests
✓
Analytics: Understanding how our website is used (anonymized data)
✓
Security: Preventing spam, fraud, and abuse
✓
Legal Compliance: Meeting our legal obligations

3. Information Sharing

We DO NOT:

  • ❌ Sell your personal data to third parties
  • ❌ Share your email for marketing without consent
  • ❌ Track you across other websites
  • ❌ Create detailed personal profiles for advertising

Limited Sharing Scenarios

We may share information only in these specific cases:

  • Service Providers: Hosting, email delivery, analytics (under strict data agreements)
  • Legal Requirements: When required by Irish or EU law
  • Business Transfer: In the event of a merger or acquisition (with notice)
  • Affiliate Partners: Anonymous referral data for commission tracking

4. Your Rights Under GDPR

🔍 Access

Request a copy of your personal data

✏️ Rectification

Correct inaccurate personal data

🗑️ Erasure

Request deletion of your data

⏸️ Restriction

Limit how we process your data

📦 Portability

Receive your data in portable format

⛔ Object

Object to certain processing activities

Exercise Your Rights

To exercise any of these rights, contact us at [email protected]

We'll respond within 30 days. If you're not satisfied with our response, you can lodge a complaint with the Irish Data Protection Commissioner.

5. Data Security

🔒
SSL Encryption: All data transmitted is encrypted in transit
🛡️
Secure Hosting: Data stored on secure, monitored servers
🔐
Access Controls: Limited access to personal data on need-to-know basis
📋
Regular Audits: Security practices reviewed and updated regularly

6. Data Retention

  • Contact Form Data: 2 years from last contact
  • Analytics Data: Anonymized, retained indefinitely
  • Email Subscriptions: Until you unsubscribe
  • Legal Requirements: As required by Irish law (typically 6 years for business records)

7. International Transfers

Your data may be processed by our service providers outside the EU. When this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or processing in countries with adequate protection decisions.

8. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

9. Updates to This Policy

We may update this privacy policy from time to time. Significant changes will be prominently announced on our website. Your continued use of our services after any changes constitutes acceptance of the updated policy.